🚫 Non-Returnable Items:
- Worn, washed, or altered items
- Items without original packaging
- Sale or clearance items (unless defective)
- Items damaged by customer mishandling
🔄 Exchange Policy:
- Exchange for a different size or item of equal value
- If unavailable, store credit or alternative will be offered
💵 Return Process & Refund:
- Refund processed within 2–3 working days after inspection
- Refunds via bKash, Nagad, or original payment method
- Delivery charges are non-refundable unless due to our error